Cintas Jobs

Job Information

Cintas Systems Administrator - Level 2 - ITSM in Mason, Ohio

Requisition Number: 154412

Job Description

Cintas is currently looking for a Systems Administrator-Level 2-ITSM for the Infrastructure Delivery Team within IT. The Systems Administrator-Level 2 should be experienced in implementing ITSM concepts, integrating CMDBs, and leveraging an ITSM platform across segments of business. The ideal candidate will have a proven track record of leading initiatives and projects to improve and transform the ITSM platform and business processes.


  • Leading the implementation and implementation of ITSM concepts and best practices across the organization and ensuring alignment with business goals and objectives.

  • Managing the configuration and maintenance of the ITSM platform, including the CMDB and other integrations.

  • Collaborating with other IT leaders to ensure the ITSM platform supports and enhances business processes.

  • Leading projects to improve and transform the ITSM platform, including process improvement, automation, and integration with other systems.



  • High school diploma/GED required; Bachelor's degree, preferred

  • Minimum 3 year of experience in ITSM administration, with a focus on implementation and transformation

  • Strong understanding of ITSM best practices, frameworks, and methodologies

  • Experience with ITSM platforms such as Assyst and ServiceNow, including CMDB configuration and integration

  • Experience leading projects to improve and transform ITSM platforms and business processes

  • Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization


  • ITIL certification (Foundation, Intermediate, or Expert level)

Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.

Additionally, our employee-partners enjoy:

• Competitive Pay

• 401(k)/Profit Sharing/Employee Stock Ownership Program

• Disability and Life Insurance Packages

• Paid Time Off and Holidays

• Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.

To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Category: Information Technology

Organization: Corporate

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift