Cintas Contact Center Representative - 10am - 7pm in Fort Myers, Florida
Requisition Number: 62593
Cintas is seeking a Contact Center Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; preparing reports; processing new accounts and orders; making inbound and outbound calls to various departments to gain information and/or to provide follow up to resolve customer issues; acts as a liaison between the technicians, external customers and the account specialists; and occasional miscellaneous projects.
Minimum 1 year of customer service experience
High School Diploma/GED; Bachelor's Degree preferred
Experience with heavy inbound and outbound calls and transferring calls
3 years' business-to-business account support
Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
Experience with proofreading and editing documents
Our employee-partners enjoy:
Medical, Dental and Vision Insurance Package
Disability and Life Insurance Package
Paid Time Off and Holidays
Career Advancement Opportunities
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.
To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?
Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Category: Service
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift