Cintas Customer Service Representative in Toronto, Canada

Customer Service Representative-10197125

Description

Cintas is the leader in corporate identity uniform programs, helping companies of all sizes consistently present a clean, crisp, professional look. We also have specialized flame resistant garments and garments for cleanroom environments. In addition to offering the largest variety of uniform colors and styles in the industry, our Facility Services group helps our customers keep their businesses looking clean and professional with floor mats, restroom supplies, mops, and shop towels. Our floor mats, which can be customized with corporate logos, check dirt at the door while reducing slips, falls and housekeeping costs. We handle all of the details so our customers don't have to.

Cintas is currently looking for a Customer Service Representative to work with our sales, service, production, and administrative departments to ensure the highest level of satisfaction to our customers. In addition, our Customer Service Representatives directly handle all customer questions and concerns. They are responsible to provide prompt problem resolution within customer accounts, primarily by working over the phone with customers and keying information into the AS/400 database system. Selected individual will act as the main point of contact for and will oversee all areas of our fast-paced Customer Service Department, to include training other Customer Service Representatives. The position is empowered to make independent decisions to assist customers, while working very closely with the Management Team and Service Sales Representatives/Route Drivers to ensure high levels of customer satisfaction at all times.

Salary is commensurate with background, qualifications, and experience.

Qualifications

• Previous customer service or call center experience

• Accurate typing and 10 keypad experience

• Additional PC skills, including Microsoft Office (i.e. Word, Excel, PowerPoint, and Outlook) preferred

• AS/400 experience is preferred

• High school diploma or GED preferred

• Availability to start within two weeks after offer made/accepted is preferred

Our partners enjoy:

• Competitive Pay

• Weekly Pay Cheques

• RRSP and DPSP Contribution

• Medical, Dental & Vision Insurance Package

• Disability & Life Insurance Package

• Paid Vacation & Holidays

• Career Advancement Opportunities

For more than 45 years, Cintas Corporation has offered highly-specialized services to businesses of all types. Cintas provides uniforms, facility services, safety supplies, fire protection solutions, flame resistant clothing, cleanroom resources, and promotional products. We are the service professionals, providing countless supplies and services to businesses small and large throughout the world. We operate in 420 facilities including, six manufacturing sites and nine distribution centers. We also have one of the largest fleets in North America. To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.

Cintas is Team Driven, and the true spirit we share gives us a competitive edge. We win together by working together as a team, giving mutual respect to all of our co-workers regardless of their background or tenure.

The engine of Cintas’ team driven approach is our culture, which drives our profitability and stability. It’s a culture that exudes a high degree of professionalism at every level of our business. It’s a culture that maximizes the career development of all of our employee-partners, regardless of their job title and description.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

Job Category: Customer Service

Location: CA-ON-Toronto

Organization: Cintas Canada

Employee Status: Regular

Schedule: Full-time

Shift: First