Cintas Customer Service Representative in Gilroy, California
Customer Service Representative-10201750
Cintas is currently looking for a Customer Service Representative to take our "Customer Service Index" to new heights. This position will work with our sales, service, production, and administrative departments to ensure the highest level of satisfaction to our customers. In addition, our Customer Service Representatives are the point of contact for all customer questions and concerns. They are responsible to provide prompt problem resolution within customer accounts, primarily by working over the phone with customers and keying information into the AS/400 database system. They are also empowered to make independent decisions to assist customers, while working very closely with the Management Team and Service Sales Representatives/Route Drivers to ensure high levels of customer satisfaction at all times.
• Accurate typing and 10 keypad experience
• Previous customer service or call center experience preferred
• Additional PC skills including MS Outlook, MS Word, MS Excel, MS PowerPoint, Intranet/Intranet and AS400 preferred
• High school diploma or GED preferred
• Availability to start within two weeks after offer made/accepted preferred
Our Customer Service Representative partners enjoy:
• Competitive Pay
• 401(k)/Profit sharing/ESOP
• Medical, Dental and Vision Insurance Package
• Disability and Life Insurance Package
• Paid Vacation and Holidays
• Career Advancement Opportunities
For more than 45 years, Cintas Corporation has offered highly-specialized services to businesses of all types. Cintas provides uniforms, facility services, safety supplies, fire protection solutions, flame resistant clothing, cleanroom resources, and promotional products. We are the service professionals, providing countless supplies and services to businesses small and large throughout the world. Cintas operates in more than 430 facilities including six manufacturing sites and nine distribution centers. We also have one of the largest fleets in North America. To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
Cintas is Team Driven, and the true spirit we share gives us a competitive edge. We win together by working together as a team, giving mutual respect to all of our co-workers regardless of their background or tenure. The engine of Cintas’ team driven approach is our culture, which drives our profitability and stability. It’s a culture that exudes a high degree of professionalism at every level of our business. It’s a culture that maximizes the career development of all of our employee-partners, regardless of their job title and description.
Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Category: Customer Service
Employee Status: Regular